Job Information
Edwards Lifesciences Director, Communications and Patient Advocacy, APAC in Kuala Lumpur Commercial, Malaysia
Plan and lead initiatives to build communication platforms and develop and maintain relationships with external stakeholders to support the company's strategic goals and priorities.
How you will make an impact:
• Lead the development and execution of global internal or external communications activities including high-quality written, web, video and audio collateral (e.g., managing company’s external web sites, intranet homepage and other digital properties, plans, presentations, messaging, talking points, Q&A, patient profiles) and provide input on strategic communications plans.
• Oversees Media Management. Review external publicity and notify media outlets of any discrepancies in accuracy of EW data reported. May contact news outlets with a media pitch. Coordinate use of EW medical products in television shows.
• Collaborate with team members to implement research opportunities that may complement communications plans and strategies. Conduct research on, track and proactively identify media opportunities.
• Establish and nurture relationships at various levels throughout the company’s businesses, regions and functions to build strong, up-to-date awareness of priorities and challenges to identify opportunities and relevant information.
• Partner with the Corporate Global Communications to help shape and drive the internal and external communications strategy.
• Actively work with the U.S. Trade Association to contribute to planning and executing activities with media, Ministry of Health, Labour and Welfare and Medical Association.
• Lead the work of external agencies to direct communications activities and projects.
• Other incidental duties.
What you'll need (Required):
• Bachelor's Degree in communications, public relations or a related field , 12 years experience of previous related experience Required or
• Master's Degree or equivalent in related field , 10 years experience of previous related experience Required
• Experience working in a large manufacturing company Preferred
What else we look for (Preferred):
• Proven successful project management skills
• Proficient in Microsoft Office Suite and related tools and systems
• Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
• Excellent ability to read, write and speak English, including the ability to translate
• Recognized as an expert in one or more areas with broad-based advanced knowledge within the organization
• Expert understanding of related aspects of communications processes
• Expert understanding of the business, policies and current practice in communications
• Strict attention to detail
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast paced environment
• Represents leadership on projects within multiple areas, interfacing with project managers, communications team and middle management
• Consult in project setting within multiple communications areas, interfacing with low to middle management
• Provides communications leadership to outsourcing partners on a task level, participates on small scale RFP
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 15,000 individuals worldwide.
For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.