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Edwards Lifesciences Sr Spec, Product Marketing, Critical Care in Tokyo, Japan

For decades, Critical Care has operated at the intersection of groundbreaking medical innovation and improved patient care. Put simply, we exist because we’re committed to creating a world where every patient who should be monitored will be monitored with smart technology.

With this impactful vision in mind, we are now embarking on becoming an entirely independent business from Edwards Lifesciences (NYSE: EW), a process that is on track to be completed by January 2025.

As Critical Care transitions to NewCo, we will continue to benefit from the expertise and experience of 4,000+ dedicated global employees, a vibrant innovation engine with 11% revenue re-invested in R&D, and strong sales growth and profitability. We will be well-positioned to pursue our focused strategy and build upon our category leadership in three important ways:

  • Accelerating the shift from classic monitoring solutions to smart monitoring technologies;

  • Launching new, AI-enabled connected platforms to support our portfolio of products; and

  • Expanding into additional care settings with new, non-invasive monitoring technologies.

So, if you're a dynamic and passionate person, eager to contribute to a leading advanced monitoring company, we invite you to explore our career opportunities. Those who choose to join us will be part of a ‘once-in-a-generation’ journey to improve the quality of care and outcomes for millions of patients around the world.

Job Description Summary

Develop an annual product marketing plan and execute to effectively market Edwards existing products to constituents including Edwards's sales representatives, clinicians and hospital administrators.

Key Responsibilities:

• Act as key subject matter expert in meetings with physicians, and manage the KOL relationship in partnership with the sales rep

• Develop product materials and programs that support product launch and commercialization strategies using established brand guidelines and procedures

• Develop and execute the production of marketing and product training materials, and deliver sales force training

• Collaborate with marketing team to develop marketing messages based on regional strategies, knowledge of current literature and regulatory/legal requirements for minor product and/or single market launches, campaigns, and programs or initiatives, including business intelligence activities

• Lead sections of projects for the Congress Management process

• Collaborate with regional marketing and demand planning to clarify demand forecasts for manufacturing and sales operations for minor product and/or single market launches, campaigns, and programs or initiatives

• Manage the product samples/marketing collateral forecasting, storage, distribution process for minor product launches

• Drive marketing collateral/labeling through all relevant legal and regulatory approval processes through collaboration with relevant cross-functional stakeholders for minor product and/or single market launches, campaigns, and programs or initiatives. Develop product and kit labels required for regional product approvals

• Plan pricing strategy with market access team and complete submission for pricing of new products

• Prepare customer letter for quality/supply issues and determine which customers will receive the limited supply during a shortage. Notify government agencies of supply shortages, propose options for physicians to deal with the supply shortages and manage the customer relationship.

• Provide input to and approve letters issued by Safety Management in response to product concerns; may also deliver letter for sensitive cases. Responsible for other activities including CAPA duties

• Other incidental duties

Education and Experience:

Bachelor's Degree 5 years years experience of work experience Required or

Master's Degree or equivalent 3 years years experience of related experience Required and

Other: Experience working in sales, marketing, or healthcare industry Preferred

Additional Skills:

• Proven expertise in MS Office Suite

• Excellent written and verbal communication skills and interpersonal relationship skills including consultative and relationship management skills

• Excellent problem-solving, critical thinking, and investigative skills

• Excellent ability to read, write and speak English

• Substantial understanding in tracking and interpreting market share, pricing, ASPs, competitive dynamics.

• Substantial knowledge of marketing concepts and principles

• Expertise and ability to coach others in one or more functional areas

• Ability to forecast product lines for short-term and long-term accuracy based on market development, sales trends, competition and changing market dynamics.

• Possess a fundamental clinical knowledge related to hospital environment, clinical practice and reimbursement policies

• Strict attention to detail

• Ability to interact professionally with all organizational levels

• Ability to manage competing priorities in a fast paced environment

• Must be able to work in a team environment, working closely with global marketing team, key opinion leaders and regional sales managers

• Ability to interact with senior internal and external personnel on significant matters often requiring coordination between organizations

• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 15,000 individuals worldwide.

For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.

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